Last updated: January 2026
We take the security and privacy of our customers seriously. As a UK-based commercial finance broker operating in the merchant cash advance sector, we are aware that fraudulent activity and impersonation scams can occur. This page is designed to help you understand how to stay safe, recognise potential scams, and know what to do if you have any concerns.
Important notice about fraud and impersonation
From time to time, unauthorised third parties may attempt to contact businesses while falsely claiming to represent MerchantCashAdvance.co.uk or associated finance providers. These contacts may be made via email, telephone, text message, WhatsApp, or other messaging platforms.
We do not request upfront payments as a condition of introducing you to Merchant Cash Advance providers or submitting an application for funding. Requests for advance fees, unexpected payments, or pressure to transfer money before funding is agreed should be treated with caution.
If you are contacted by anyone claiming to represent us and asking for payment, personal details, or banking information that feels unusual or unexpected, you should treat this as suspicious.
If you believe someone is falsely using our company name, please contact us immediately so we can investigate and take appropriate action.
Our commitment to your security
Protecting our customers is a priority. We aim to ensure that your interaction with our website and our team is secure, transparent, and based on trust. This page provides general guidance to help you identify potential fraud and reduce the risk of financial crime.
We encourage all users to remain vigilant and to take reasonable steps to verify who they are dealing with before sharing information or proceeding with any financial decision.
Top tips for avoiding financial scams
To help protect yourself, we recommend the following precautions:
- Never pay money upfront in exchange for the promise of finance or a loan.
- Never share personal, business, or banking information unless you are confident the company is legitimate.
- Check email addresses carefully, including the full sender details, as fraudulent emails often imitate genuine companies.
- Avoid clicking links in unsolicited emails or text messages.
- If you are unsure whether you are speaking to a genuine company, end the call and contact the firm directly using contact details listed on its official website.
If you receive a suspicious or scam email
If you receive an email that you believe may be fraudulent, you can forward it to report@phishing.gov.uk. This service is operated by the UK National Cyber Security Centre and helps reduce the risk of others being targeted.
Imitation and impersonation scams
Impersonation scams often involve emails, texts, or calls that appear to come from a trusted organisation. These messages may request sensitive information such as passwords, verification codes, or bank details.
You should never provide personal or financial information unless you are certain you are dealing with a legitimate company. As stated above, we do not request upfront payments for funding.
Reporting scams and suspicious activity
If you believe you have been contacted by an unauthorised firm or suspect fraudulent activity relating to financial products, you can report this to the Financial Conduct Authority (FCA). The FCA investigates scams involving loans, investments, insurance, and other financial services.
You can report a scam to the FCA via their website or by telephone:
- 0800 111 6768 (freephone)
- 0300 500 8082 (UK)
- +44 207 066 1000 (from abroad)
If the suspected scam relates to other matters such as tax, HMRC, TV licensing, or lottery scams, you can report it to Action Fraud, the UK’s national reporting centre for fraud and cyber crime.
Data protection and privacy
For information about how we collect, use, and protect your personal and business data, please refer to our Privacy Policy. This includes details about data security measures and how your information is handled when you engage with our services.
Contact us
If you have any questions, concerns, or believe you may have been contacted by someone falsely claiming to represent MerchantCashAdvance.co.uk, please contact us directly using the official contact details listed on our website.